Smart TVs come with smart remotes that work as normal remotes, as well as cursors similar to how the mouse works. You can also give voice commands to the TV to change channels or access different functions. These remotes make operating a complex smart TV easier. All you need is a WiFi connection, a smart TV, and an LG remote to get started.

LG has two types of remote controls for TVs– a standard remote control and a universal magic remote. The standard remote functions like a normal one with buttons to access functions, control volume, and change channels. On the other hand, the Magic remote has additional features such as pointer control and voice commands.
To begin using the remote, you will have to pair and sync the TV remote. This can be done by pressing a few buttons on the remote when you turn on the TV. It is easy to pair the remote and can be done in a few minutes. However, due to some issues, such as weak signal or unpairing, the remote may not work and has to be re-paired. In this article, we’ll discuss how to sync the LG remote to the TV and troubleshoot various issues.
Identifying the Remote Type
LG TVs use two remotes: a standard remote and the Magic Remote. The standard one works like any basic IR remote. Just point it at the TV and press the buttons. No pairing needed.
The Magic Remote adds Bluetooth pairing, a pointer with a scroll wheel, and voice control on supported models. You can spot it by the wheel and mic button. If you are using an older LG TV, check that it supports Bluetooth for Magic Remote features. Keep in mind that Wi-Fi is not required for pairing.
| LG Standard Remote | LG Magic Remote |
| Standard remote works using an infrared signal | It works using Bluetooth and WiFi |
| It cannot be used as a universal remote | The universal Magic remote can be used to control various compatible electronics. |
| It does not have a voice command feature | Voice commands make it easy to operate the TV |
| You do not need to pair the remote. | It is easy to pair and unpair with the TV. |
When getting a new remote, find the model that goes with the TV you have. You may choose from various models, such as the Magic remote with a keypad, voice recognition, and intuitive mouse pointing. These remotes have a wheel to scroll and press OK.
How to Register (Pair) The LG Magic Remote to Your LG TV
Registering the Magic Remote links it to your TV via Bluetooth, allowing the cursor and scroll wheel to function correctly. You only need to do this once per TV, or after a reset. Follow the steps below to pair it in a few seconds.
- Insert two AA batteries into the Magic Remote.

- Point the remote at the TV. (It will already work as a basic infrared remote).

- Press the AD/SAP button (the three dots) next to the zero button.

- This message will be shown on your TV. Press the Wheel/OK button to start pairing. (Keep in mind that the scroll wheel is the OK button).

- Once you press the OK button, the remote will register with the TV.

- Wait for the on-screen message that confirms the remote is registered.

- Move the remote to check the cursor and use the scroll wheel to confirm it works.

How to Configure The LG Magic Remote Pointer
- Press the settings (gear) button on the remote and open All Settings.

- Go to General. (Follow the finger).

- Select Additional Settings. (Follow the finger).

- Choose Pointer Options. (Follow the finger).

- Set Pointer Size to small, medium, or large. The default is medium.

- Set Tracking Speed to slow, normal, or fast. The default is normal.

Tip: Move the remote to test the cursor. Pick the size and speed that feel best. If the pointer feels jumpy, switch tracking speed to slow. If it blocks on-screen text, try small.
How to Unpair or Reset The LG Magic Remote
LG TV pairs with only one remote at a time. If you have a new LG Magic remote, you will have to unpair the old one from the TV. Follow the steps below to do so:
- Press and hold Home + Back together for about 5 seconds.

- Release the Power button when it flashes three times.

The cursor and scroll features are now cleared. The remote still works as a standard IR remote.
Troubleshooting: Fix LG Magic Remote Not Working
If your remote is not pairing, or it stops working after pairing, what should you do? Don’t rush to buy a new one. Walk through these fixes in order. Keep your steps short and simple. Most issues clear up fast.
1) Check The Batteries on Your LG Remote
Start here. Low power causes weird behavior.
- Install two fresh AA batteries.
- Do not mix old and new cells.
- If you saw a low battery alert, replace both now.
- If the remote sat unused for months, check for leaks or swelling. If you see residue, clean it carefully or replace the remote.
2) LG Remote Not Responding? Check the TV’s IR Sensor Line of Sight
The TV’s IR sensor needs a clean path.
- Move speakers, décor, consoles, or soundbars that block the sensor area.
- Wipe dust from the lower bezel where the sensor usually sits.
- Avoid shiny or reflective items in front of the TV. IR can bounce and confuse the signal.
- Bright sunlight can wash out IR. Close blinds or shift the TV slightly if a window hits the sensor.
3) Thoroughly Clean The LG Remote
Dirt and moisture can dull the signal or cause buttons to malfunction.
- Use a lint-free microfiber cloth to lift dust and grime.
- Lightly mist the cloth with rubbing alcohol (never spray the remote directly).
- Wipe around the IR window at the front and the buttons.
- Dry with a clean cloth so no alcohol remains.
If you’re setting up your LG remote for a tidy, seamless experience, consider a wireless video transmitter. It allows you to send HDMI signals from your devices to the TV without the need for long cables. That keeps the area around the TV clean and reduces clutter that might block the sensor.
4) Pair LG Magic at The Right Distance
Range matters during the first handshake.
- Stand 1 to 3 meters from the TV.
- Keep the remote pointed toward the screen.
- If pairing fails, step a bit closer and try again.
- Remove nearby wireless clutter during pairing (busy Bluetooth hubs, dozens of phones, etc.).
5) Remove Infrared Interference Near LG TV
Some devices and lights emit IR and can confuse the TV.
- Turn off nearby halogen or fluorescent lamps.
- Move set-top boxes, heaters, or LED strips away from the sensor line to prevent interference.
- If sunlight hits the TV, shade it while testing.
- Test again after you change one thing. That way, you’ll know what caused the problem.
6) Power-Cycle LG TV and Remote
A quick reset clears minor glitches.
- Turn the TV off. Wait 30 seconds. Turn it on.
- Remove the remote batteries for 10 seconds and then reinsert them.
- Try pairing again with the Wheel/OK button.
- If the TV has been on for days, a complete reboot often helps.
7) Connect Wi-Fi For LG Magic Remote Voice Control
Bluetooth handles pairing. Wi-Fi powers voice and innovative features.
- Connect the TV to your router if voice control does not respond.
- Reboot the router if the signal drops.
- Speak close to the remote mic and check for dust in the mic hole.
8) Update the LG TV software
An update can fix bugs and enhance Bluetooth performance. Here’s how to do it.
- Click the settings button on your remote and select support.

- Select software update.

- Select Check for updates and install any new version.

- Restart the TV and test the remote again.
9) Cross-Test: Try Another LG Remote or Another LG TV
Find out what’s actually broken.
- Try your remote with another LG TV.
- Or try a different LG Magic Remote with your TV.
- If only one device fails, that’s your culprit. Replace it or contact LG support.
Conclusion
You’re set. Your Magic Remote is paired, the pointer is tuned, and you know how to reset and fix common issues. Keep fresh batteries on hand, keep the sensor path clear, and keep the software up to date. If the remote still fails after re-registering and a quick reboot, try swapping in another LG remote to confirm the fault and replace the faulty part, or contact LG support.
FAQs
1) Do I need Wi-Fi for the Magic Remote?
No. Pairing uses Bluetooth. Wi-Fi is only needed for voice search and smart features. If voice control does not respond, connect the TV to the internet, speak close to the mic, and check the voice assistant setting.
2) Can I use a universal remote?
Yes, the Magic Remote can control set-top boxes, soundbars, and other compatible devices. Set it up in Device Connector. Standard IR remotes do not support this feature.
3) How do I fix issues with the pointer or voice control?
If the pointer disappears or voice commands don’t work, try re-pairing the remote and ensuring your TV has internet access. You can also check your TV’s settings to confirm the voice assistant is activated. Resetting the remote often resolves temporary glitches.
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